Posts Tagged ‘atlanta’s best gutter cleaners’

Gutter Cleaning: Then There Were 5

Thursday, March 24th, 2011

We started gutter cleaning in 2006 with one van and a dream to bring ATLANTA homeowners the ATLANTA’s first fully legal and ethically run gutter cleaning service.  It was up to the ATLANTA homeowner community to accept our gutter cleaning service or reject it.  Almost unanimously, ATLANTA has chosen ATLANTA’s Best Gutter Cleaners as the winning source for gutter cleaning at every turn.  We are entering our sixth year, and now we drive into it with an additional van.

Starting Monday the 21st, ATLANTA’s Best Gutter Cleaners begins running a 5th van, giving us the ability to meet our current demand as well as expand into more aggressive avenues of advertising, lower prices, and decrease our turn around time.

Through our own research, we have learned that as of tomorrow, we are the largest gutter cleaning service in the city.  We couldn’t have become this without the vote of ATLANTA’s homeowners.  Thank you for trusting us with your homes.  We won’t let you down.

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NEW OFFICE THIS WEEK!

Sunday, March 14th, 2010

Our 4 year anniversary to ourselves is our new office.  Centrally located, we will be able to more easily access all areas of Atlanta.  This will reduce our gas and labor cost, which will make us even more competitive. The office is great with three offices, a work station, an area for all our materials.  We waited for so long to find this because we needed a place where we could install security cameras to watch our vans at night, since we have some unrighteous competitors who I have no doubt would try to sabotage our vans.  Will take video this week and post it.  I’m So Excited!!!

Policy on Collections and Payment Due

Sunday, March 14th, 2010

Payment is due within 5 days of the service being completed.  ”Payment is due in 5 days” is written on our website, in the email we send a customer with their price in writing and their scheduled date, and it says it on three separate spots on the invoice.  After 5 days, we begin an automatic process of reminding our customers by email and postal mail of the balance due and the numerous ways one can settle the account. Though we have the discretion to do so at any time, we typically do not call customers till a bill is 30 days past due. At 45 days past due, we place a lien on the property. At 90 days past due, we file a FIFA with the court.

Every now and then, we get a comment that a customer does not like our collections process.  They feel it is overbearing, but those comments are few a very far between.  Oddly enough, those comments only come from people who are late paying their bill.  If everyone paid their bills on time, they would never receive an email, letter, or anything in regards to correspondence about an overdue bill.  Someone who gets an ounce upset about being reminded they owe us money does not see the pound of pain they’ve caused us in regards to interest we have to pay on carrying balances or bills we cannot pay because they did not show paying their bill the same urgency or concern that we showed in getting to their homes and doing the gutter service.

Falling asleep in the office

Saturday, February 6th, 2010

We’ve made so much of the process of booking, scheduling, and receiving payment automated that sometimes it can get boring in the office. When this happens, Mindy falls asleep. The last time this happened, we filmed it.  Then, we edited in pictures of hot dogs.  Here it is.